Policy & Terms
Our rates are based on the type of services needed, and since each client is
unique and each process differs, we will work closely with our clients to ensure
that the best selection is made.
Contracts and Agreements
- Online Real Estate Assistant requires a signed agreement prior to the start of
all services that will outline the scope of services to be performed. Prior to
our partnership, we will review (in detail) the entire contract to ensure that a
clear understanding of expectations is obtained. Please check your state law
regarding the services of an Unlicensed Assistant.
Invoicing
Invoices are emailed directly from QuickBooks with payment instructions. Clients
that use PayPal can login to our Client Area to submit payments. Expenses
incurred for all projects are included on the invoice. Such expenses may include
Postage, Printing, Project Supplies and Materials, Courier Services, Online
Accounts, etc.
Retainer Plans
- Retainer plans are offered to clients that prefer to monitor the number of
hours used on a monthly basis. Our retainer plan hours are in increments of 10
with discounts provided to clients electing to prepay for retainer hours.
Invoices are mailed 10 days in advance, and payments are due by the due date
indicated. Services such as Transaction Management and Property websites are
billed on a per project basis.
Late Payments - Late payments are subject to a late fee percentage that is based on the outstanding balance. If your account is sent to collections, client is responsible for all collection charges and attorney fees. If account is paid late more than twice, it will result in a cancellation of services and all fees and outstanding payments must be paid. Repeat offenders must pay for all future services in advance.
NSF -There is a fee charged by our banking institution for NSF Checks to our account. The current fee is $35.00